Policies and Procedures
Our policies and procedures protect the integrity of CRMO Program, ensuring the exam process is fair for all candidates. It is your responsibility to read and understand all policies set forth by GIFP.
Exam Personal Belongings Policy (Computer-Based Exam)
The CRMO Program Exam Personal Belongings Policy lists the items that may be permitted in the testing room and those that may not. View the lists below for our computer-based exam. The CRMO Program Exam includes CRMO L1 exam, CRMO L2 exam, and CRMO L3 exam.
You are strongly encouraged to leave your personal belongings at home or in your car. As a courtesy, your test center will have an area designated for personal belongings. If you must bring items to the test center, ensure they are clearly identifiable as many look the same, particularly mobile phones.
If proctors or security personnel find items in the testing room that are not permitted, they will be confiscated or placed in the personal belongings area. GIFP, testing personnel, the test center, and vendors are not responsible or liable for stolen, lost, misplaced, or damaged personal property in the personal belongings area or at the test center.
The following items must be kept on your desk:
♦ Exam admission ticket
♦ Valid personal identification
♦ Approved calculators
♦ Approved writing instruments
The following items may be kept on your desk, if needed:
♦ Manual pencil sharpeners (no knives)
♦ Erasers, with no paper holder or cover
♦ Loose calculator batteries (no packaging) and screwdriver for battery replacement
♦ Eyeglasses, but not the eyeglasses case
♦ Earplugs
♦ Wristwatches (analog and digital) with alarms and timers silenced; however, all smart watches are prohibited
The following items are permitted in the testing center but must be placed in the personal belongings area:
♦ Wallet (money purse)
♦ Medicine, tissues, and other necessary medical or personal items
♦ Gum, hard candy, cough drops
♦ Eyeglasses case
♦ Keys
♦ Mobile phones, cameras, headsets, computers, tablets, smart watches, or any Bluetooth®-enabled or any remote communication or photographic devices
♦ Baggage of any kind, including transparent bags, backpacks, handbags, tote bags, briefcases, luggage, carrying cases, passport covers, or pencil cases
♦ Study materials, including notes, papers, textbooks, or study guides
The following items are not permitted:
♦ Food or drinks
♦ Scratch paper
♦ Highlighters, correction fluid, correction tape, or rulers
♦ Weapons of any kind
Your scratch paper will be collected by a proctor/supervisor. No scratch paper is to be removed from the exam room. Your computer-based exam answers and individual scratch paper will remain the property of GIFP and will not be returned to you.
Exam Admission and Appointment Policy (Computer-Based Exam)
Exam Security Policy (Computer-Based Exam)
Exam Personal Belongings Policy (Computer-Based Exam)
Exam Misconduct and Rules Violations