Policies and Procedures

Our policies and procedures protect the integrity of CRMO Program, ensuring the exam process is fair for all candidates. It is your responsibility to read and understand all policies set forth by GIFP.

Exam Score Retabulation

If you are not satisfied with your computer-based exam result, you may request that your exam score be manually retabulated. Additional details regarding the deadline and payment process are available for 10 days following the release of results.

The retabulation process only confirms that your scores are recorded and totaled correctly. If it is concluded that your scores were recorded and totaled correctly, your retabulation result email will only confirm that no errors were found, and your original score remains unchanged. We cannot provide any further details about your individual score. If your score is found to be accurate, you will still be responsible for paying the retabulation fee and no refund will be given. If, however, your score is found to be incorrect, even if it does not change your exam result, GIFP will promptly refund your retabulation fee.

All exam materials are the property of GIFP and will not be returned to you in either original or electronic version.


Exam Admission and Appointment Policy (Computer-Based Exam)

Exam Calculator Policy

Exam Security Policy (Computer-Based Exam)

Exam Personal Belongings Policy (Computer-Based Exam)

Exam Misconduct and Rules Violations

Program Refunds, Deferrals, and Withdrawals Policies

Exam Score Retabulation

Exam Eligibility Policy (Computer-Based Exam)